Break Fix Support & Global Maintenance
Our clients have access to an unrivalled global team of ultra-responsive and highly skilled dispatch engineers. Available 24/7 and local to your business, wherever you’re located in the world. We can be on site quickly to resolve your IT hardware problems supporting:-
Our local engineering team is connected real time to our 24/7 multi lingual help desk. Our dedicated help desk has complete visibility of every engineer and tracks tickets against agreed SLAs via our online service tool Supportal.
Supportal (our online service management system) provides a centralised control system for every ticket, enabling clients to report on performance against Service Level Agreements. Supportal gives you complete visibility of our service inside your business.
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