IT Server Maintenance

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Multivendor Break Fix Server Support

Servicedek delivers OEM-class global IT support for Enterprise IT hardware which includes equipment declared EOL or EOSL by OEMs.

We spare individually per contract. Partnering with us gives you access to a worldwide inventory of spare parts via our network of forward stocking locations, ensuring access to the components needed, in the locations required on time. We also offer on site hot spares utilising our secure spares boxes.

Utilising Servicedek IT Server Maintenance will help decrease your support costs – up to 80% on comparative OEM contracts, whilst offering the added benefit of an enhanced ROI on hardware investments by extending functioning lifecycles, via a single point of contact.

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Server maintenance supported OEMs

Desktop/Workstations: SPARCclassic / SPARCstation 4,5,10,LX / Ultra 1,2,5,10,20,25,30,40,45,60,80,450 / Sun Blade 100,150,1000,1500,2000,2500

Servers: X2-2,4, X3-2,4,8, X4-2,4,8 X5-2,4,8, M5, M6, T4, T4 / SPARC T31B, T41B / Sun Blade 6000,8000,T6xxx,X6xxx,X8xxx / Cool Threads T1000,T2000,T5xxx / Enterprise 220R,250,420R,450 / Sun Fire 280R, V100, V120, V20, V210, V215, V240, V245, V440, V445, V1280, V490, V880, V890 / X21xx,X22xx X41xxx,X42xx,X43xx,X44xx,X45xx,X46xx / E10000 SF 12K,15K SF E20K,E25K / Enterprise 3000-6000,3500-6500 / Sun Fire 3800-6800,2900-6900 / M3000,M4000,M5000,M8000,M9000, M10-1,M10-4(s), M7-8 / T3-1,2,4 / T4-1,2,4 / T5-2,4,8 / (Call for T7-1,2,4)

Telco: Netra CT Series / Netra CP Series / Netra 1xx,2xx,4xx,6xx,11xx,12xx,14xx / Netra X series / Netra T4-1,2 / Netra X3-2,X5-2 / Netra T5 / Netra 6000

HPE Apollo Servers: XL230a Gen9, XL250a Gen9, XL260a Gen9, XL730f Gen9, XL740f Gen9

HPE AlphaServers: ES40 series, ES45 series, ES47 series, ES80 series, GS80 series, GS180 series, DS15 series, DS25 series

HPE 9000 Servers: D-Class Servers, E-Class Servers, K-Class Servers, R-Class Servers, T-Class Servers, V-Class Servers, Superdome Servers, rp2450, rp2470, rp3440, rp4410, rp4440, rp5400 (L1000), rp5430 (L1500), rp5450 (L2000), rp5470 (L3000), rp7400 (N-class), rp7405, rp7410, rp7420, rp7440, rp8400, rp8420, rp8440

HPE Integrity Servers: BL60p, BL860c, BL860c i2, BL860c i4, BL806c i6, BL870c, BL870c i2, BL870c i4, BL870c i6, BL890c i2, BL890c i4, BL890c i6, Superdome 2, Superdome X, Superdome sx1000, Superdome sx2000, cx2600, cx2620, rx1600, rx1620, rx2600, rx2620, rx2660, rx2800 i2, rx2800 i4, rx2800 i6, rx2900, rx3600, rx4610, rx4640, rx5670, rx6600, rx7620, rx7640, rx8620, rx8640

HPE BladeSystem c-Class Enclosures: c3000 Enclosure, c7000 Enclosure

HPE Proliant Server Blades: BL400c series, BL600c series

HPE Proliant WorkStation Blades: WS400c series

HPE BladeSystem Integrity Server Blades: BL60p, BL860c series, BL870c series, BL890c series

HPE Prolaint DL Servers: DLx0, DL100 series, DL300 series, DL500 series, DL700 series

HPE Prolaint ML Servers: ML10 series, ML100 series, ML300 series

IBM Power Servers:

POWER8 Series Linux only based Power Systems S821LC, S822LC, S812/822L, S824L

Power Systems scale-out servers S812, S822, S814, S824

Power Enterprise Series Servers E850C, E850, E870, E880

POWER7 Series Linux only based Power Systems PL7R1, PL7R2, PL7R4

Power Systems scale-out servers p710, p720, p730, p740, p750, p755

Power Enterprise Series Servers p795, p780, p775, p770, p760

POWER6 Series Power Enterprise Series Servers POWER 595, POWER 575, POWER 570

Power Systems scale-out servers POWER 560 Express, POWER 550 Express, POWER 520 Express

POWER5 Series Power Systems scale-out servers p5 505, p5 510, p5 520, p5 550, p5 560, p5 570

Power Enterprise Series Servers p5 575, p5 590, p5 595

POWER4 Series eServer pSeries 690, 680, 670, 660, 655, 650, 640, 630, 620, 615, 610

RS/6000 Enterprise Server Model F50, F80, H50, H70, H80, M80, S70, S7A

IBM x-Series Servers:

x-Series server:

x100, x200, x306, x330, x346, x335, x445, x460

x-Series MC Server:

x3100, x3200, x3250, x3300, x3400, x3500, x3550, x3600, x3650, x3700, x3750, x3800, x3850,

x3950, x3690, x3950 X5, x3950 X5

IBM PURE Flex and Flex System:

Enterprise Chassis 7893, 8721

Enterprise Carrier-Grade Chassis 7385, 8724

Compute Node Type 2584, 2585, 2588, 2589, 2590, 4258, 4259, 7162, 7167, 7196, 7903, 7906, 7916, 7917, 7955, 8731, 8734, 8737, 9532, 1475, 7895, 7954

IBM Blade Systems

Blade Center E, H, S, T, HT Chassis

Blade Servers Model Type:

QS20, QS21, QS22, HS20, HS21, HS22, HS12, HS23, HX5, LS20, LS21, LS22, LS41, LS42, JS12, JS20, JS21, PS700, PS701, PS702

IBM Netfinity Server:

X250, x370, x350

IBM Intellistation:

A-Pro (6217, 6224), E-Pro (6204, 6214, 6836, 6846, 6226), M-Pro (6218, 6220, 9229, 9230), Z-Pro (6221, 6223, 6227, 9232).

xSeries: HX1310, HX2310-E, HX3310, HX3310-F

ThinkSystem: SR650, SR630,SR550,SR530

ThinkServer: RD330, RD340, RD350, RD430, RD450, RD540, RD550, RD630, RD650, RS100 Series, TD1xx Series, TD3xx Series, TD4xx Series

PowerEdge Server, PowerEdge Blade (VRTX & M1000E), Dimension, OptiPlex, XPS, Latitude, Precision Mobile.

PowerEdge Server: R2X0, R3X0, R4X0, R5X0, R6X0, R7X0, R9X0, T3X0, T4X0, T6X0, 19XX, 29XX, 69XX, 18XX, 28XX, 68XX, 1750, 16X0, 26X0, 66X0

PowerEdge Blade: VRTS/M1000E Chassis M4X0, M5X0, M6X0, M8X0, M9X0

UCS, B2X, B2X0, B4X0

Chassis: CISCO Blade Server Chassis 5100 Series

Blades: UCS B22, B200, B230, B250, B420, B440

Rack Servers: UCS C22, C24, C200, C210, C220, C240, C250, C420, C460

SuperServer, SuperBlade, SuperWorkstation.

M-Series, Primepower ,Primergy, Primequest, SPARC Enterprise, Solaris OS Support.

FusionServer, FusionCube, RH Series.

Acer, AMD, Intel, NCR, NEC, Silicon Graphics, ​Converged Servers, Whitebox Servers, Wyse. Please contact the TERiX Sales Team at (888) 780-6260 for any OEM not listed.

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Our full list of supported products

View our list of products that we support.

Supported products

Our End of Service Life Products

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View OFSL products

Servicedek offer Customisable Service Level Agreements

If you’re looking for support for a specific system, you can jump over to our request sales quote page and let us know the specifics.

Nickel

24x7x365 Guaranteed Telephone response

Online ticket submission through Supportal

Engineer and parts to site = reasonable endeavours

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Bronze

Mon-Fri 9am-5:30am

8 hour response, exc blank holidays

Includes parts and labour

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Silver

Mon-Fri 9am-5:30am

4 hour response, exc blank holidays

Includes parts and labour

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Gold

24/7 x 365

4 hour response

Includes parts and labour

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Platinum

24/7 x 365

2 hour response

Includes parts and labour

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We also cover labour only or spares only under the same SLA's. Get a personalised quote today.

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